1. Terms of Website Use

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website [https://www.kelvinhughes.com] (“our site”). Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

2. About Us

This website is managed by Kelvin Hughes Limited (“We”). We are registered in England and Wales under company number 01030135, and have our registered office, and principal trading address, at Voltage, Mollison Avenue, Enfield EN3 7XQ, United Kingdom. The main switchboard number is +44 19 9280 5200. You can contact us online through the contact form on the website.

Our VAT registration number is: GB918080917/000

3. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not edit or otherwise modify any material on our site. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4. Accessing our Site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. If we provide you with a user ID and password to enable you to access restricted areas of our site, or other content or services, you must ensure that the user ID and password is confidential. You accept responsibility for all activities that occur under your user ID and password. We may disable your user ID and password at our absolute discretion.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to, or receive from, us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.

We make every effort to check and test our website during production. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. It is always wise for you to run an anti-virus program on anything you download from the internet.

5. About our Website

Our website provides you with information about Kelvin Hughes. The Kelvin Hughes privacy policy mentions that if you choose, you may also deliver your information to us. Kelvin Hughes takes no responsibility for the type of information you choose to deliver through our Website. Kelvin Hughes does not want to receive any confidential information from you through our Website and we deem all information or material sent to us in this manner NOT to be confidential or proprietary. In respect of all information you chose to provide through this website, Kelvin Hughes obtains an unrestricted, irrevocable license to use, modify, reproduce, display, perform, transmit and distribute all materials and information that you provide. Kelvin Hughes also obtains an unfettered right to use any ideas, concepts, know-how, methods or techniques that it receives from you in whatever manner we choose.

We aim to update our site regularly and to ensure that content on this site is accurate and up to date, and may change the content at any time. However, we shall be under no obligation to update the content.


  • we cannot guarantee that the content is always accurate and up to date, or that it applies to the individual circumstances of your business
  • content of this site is not intended to be used as a substitute for legal or professional advice or to amount to advice on which reliance should be placed
  • you should seek any appropriate professional advice relevant to your particular circumstances

All of the above rights will still apply should there be a third party involved in the processing of your Personal Data.

6. Acceptable Use Policy

You agree to use this site for lawful purposes only. You must not use this site for any of the following:

  • to send, state, publish, use or reuse any material which is offensive, abusive, defamatory, indecent, obscene, threatening or illegal or in breach of copyright, trade mark, confidence, privacy or any other rights
  • to transmit any chain letters, spam letters, or junk e-mail or participate in mischievous or malicious behaviour which causes or may cause damage, annoyance, inconvenience or needless anxiety to this website or any other party
  • to participate in any distributed denial-of-service attack
  • You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.
  • You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.
  • You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

In the interests of all our users, we will co-operate with investigations by any law enforcement agency or relevant authority of suspected criminal activity or violation of systems or networks.

When uploading documents to this website you must take every reasonable precaution to prevent the spread or diffusion of any software contamination including computer viruses.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it or on any website linked to it.

7. Links to other Websites

Where our site contains links to other websites and resources provided by third parties, these links are provided for your information only.

We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites and we accept no responsibility for any loss or damage that may arise from your use of them. We cannot guarantee that these links will work all of the time.

Our website does not endorse or favour any specific commercial product or business. Non-government sites linked to from this website are present only because they may be useful additions to the information we provide. A link to a third-party website does not imply endorsement; you must use your own judgement to decide whether the information or service on that website is suitable for your needs. The linked websites are regularly reviewed in the light of customer usage and feedback.

Websites that we link to may have Terms and Conditions that are different from ours. Do not assume that our Terms and Conditions apply to other websites.

8. Linking to our Site

You may link to our home page, provided that you do so in a way that is fair and legal, that does not damage our reputation, or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website which is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on our site other than set out above, please contact our legal department

9. Online Services, Transactions and Payments

When using this website you may access or follow links to a number of online services or transactions. Each of these services may have its own Terms and Conditions or end user licences that apply only to that service. Users of any service should ensure that they read and agree the relevant terms and conditions.

We cannot guarantee the availability of any particular service either provided by us or by our agents and partners. Contracts for the supply of goods formed through our site or as a result of visits made by you to our site are governed by our standard terms and conditions of sale.

10. Modifications and Additions

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes that we have made, as they are binding on you.

11. Our Liability

The content displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials or content posted on it, including, without limitation any liability for loss of income or revenue, loss of business, loss of profits or contract, loss of anticipated savings, loss of data, loss of goodwill or wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

12. General

If we waive any rights available to us under these terms and conditions on an occasion, this does not mean that those rights will automatically be waived on any other or subsequent occasion.
If any part of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.

13. Applicable Law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any relevant country. These terms of use are governed by English Law.

If you use information or services provided on this website from outside the UK, you are responsible for ensuring your use conforms to local laws as well as to the laws of England and Wales.

14. Privacy Statement

Kelvin Hughes appreciates your interest in its products and services and your visit to our website. Your privacy is important to us and we want you to feel comfortable visiting our website. We are committed to protecting your Personal Data and to being transparent about the data we process. We understand our obligations to you to help you understand how and why we process your Personal Data. Kelvin Hughes respects your privacy and your Personal Data.


At any point while we are in possession of or processing your Personal data, you, the data subject have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review – in the event that Kelvin Hughes refuses your request under rights of access.

All of the above rights will still apply should there be a third party involved in the processing of your Personal Data.


The information we collect when you visit our website helps us personalise and continually improve your experience. We will only collect and process data about you where we have a lawful basis. A Lawful basis includes when you have given consent, where processing is necessary to deliver the services you have requested, and to pursue the legitimate interests of Kelvin Hughes. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.


We may release your Personal Data on to third parties when we believe it is necessary to comply with the law or apply our website terms and conditions of use. This does not include selling or sharing Personal Data for commercial purposes in a way that is contrary to this privacy statement.

Other than set out above, Kelvin Hughes will only disclose your Personal Data to a Third Party to monitor the effectiveness of our website and enhance its performance or content. This Data will be anonymised in most cases and converted into statistical or aggregated data that cannot be used to identify you.

Any third parties that we may share your data with are obliged to keep your details securely, and to use them only for the specified purpose. When they no longer need your data to fulfil this service, they will dispose of the details in line with Kelvin Hughes’s procedures.


When you visit our website, our web server automatically records your IP address, the web pages you actually visit and the date and length of your visit.

In addition, we may collect data volunteered by you, for example data supplied when requesting contact with our sales support teams or vacancy application. If you apply for a vacancy through our website then you will be providing the HR Department with Personal Data, which will be used in accordance with the Statement. We strongly suggest that your CV should not contain data relating to your:

  • Racial or ethnic origin.
  • Political beliefs.
  • Philosophical or religious beliefs.
  • Membership of a trade union or political party.
  • Physical or mental health.
  • Sexual Orientation.

If your CV does contain such data, then you agree that we may retain this information and use it in accordance with this Statement.

We will also collect information volunteered by you on our service agent portal for the purposes of administrating your account and providing you with access content restricted to service partners.

We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.


14.5.1 About our cookies

Kelvin Hughes uses cookies to record the preferences of visitors, to enable us to optimize the design of our website. Cookies are small files, which are automatically stored on your hard drive. A cookie will automatically recognize your computer, when you visit our website again in the future.

Cookies help us in different ways, i.e. in order to tailor a website to match your interests, or to store your password and user-ID or to save you from the need to re-enter it any time you reach our website again.

If you choose not to accept cookies, you can still visit our website. Most browsers automatically accept cookies, but you can prevent cookies from being stored on your hard drive within your browser settings. The exact instructions can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. However, if you choose not to accept cookies it may result in a reduced availability and functionality of our website.

14.5.2 Google analytics

The information generated by the cookie about your use of the website (Including your IP address) will be transmitted to and stored by Google on servers located in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google As mentioned above you may refuse the use of cookies by selecting the appropriate settings on your browser. Furthermore you can prevent Google´s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB

You can refuse the use of Google analytics by clicking on the following links. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Googleanalytics

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.

Please note that on this website, Google Analytics code is supplemented by “anonymizelp” to ensure an anonymized collection of IP addresses (so-called IP masking).

If you have any further questions, would like any further clarification around our use of cookies or wish to discuss how we are embracing online privacy, please contact webmaster.


At your request, Kelvin Hughes can confirm what information we hold about you and how it is processed. If Kelvin Hughes does hold Personal Data about you, you can review, correct, or update your Personal Data at any time by contacting the Data Protection Officer. You may also request your Personal Data to be erased.

Please note that if your Personal Data is erased you may not be able to use the relevant services and your account profile information will be deleted.


Kelvin Hughes accepts the following forms of ID when information on your Personal Data is requested:

Passport or driving licence

Utility bill (from last 3 months)

The contact information for the Data Protection officer is as follows:

Data Protection Officer

Kelvin Hughes Ltd
Voltage 6 Mollison Avenue
Enfield EN3 7XQ

Telephone: +44 1992 805 200
Email: dpo@kelvinhughes.co.uk