Tailor-made for you
HENSOLDT UK recognises that delivering a first-time-fix and value for money are fundamental expectations of our customers. Key to meeting these expectations is a philosophy of working in partnership with those customers and our suppliers centred around a global team of experienced service engineers and support employees who are all passionate about delivering service excellence to the marine industry.
The HENSOLDT UK Customer Service team is trained and equipped for delivering the highest standard of service to our customers and service providers. The services we provide span from supplying spare parts, repairs, managed services, installation and commissioning to providing technical advice and training.
Delivering a first-time-fix and value for money are fundamental expectations of our customers.
First-time-fix and value for money
In applying this approach a shared set of values emerged that define the way forward in working with our customers, our service providers and within our own organisation:
It is these values and capabilities that drive the entire customer experience and that are at the heart of what HENSOLDT UK does.